Thank you for choosing Domino. We're committed to delivering your orders promptly and efficiently. Please find our shipping policy outlined below:
Order Processing:
- Orders are processed and dispatched within 24-48 hours of placing your order, pending courier pick up and availability.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times:
- North Island: Expect delivery within 1-2 business days from the date of dispatch.
- South Island: Expect delivery within 2-3 business days from the date of dispatch.
Please note that delivery times may vary depending on factors such as courier service availability, weather conditions, and public holidays. While we strive to meet these delivery estimates, unforeseen circumstances may occasionally result in delays.
Shipping Costs:
- Shipping costs will be calculated at checkout based on your location and the weight of your order.
Tracking Your Order:
- Once your order is dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.
International Shipping:
- At this time, we only offer shipping within New Zealand. We do not currently offer international shipping.
Order Changes and Cancellations:
- If you need to make any changes to your order or cancel it, please contact us as soon as possible. Once your order has been dispatched, we may not be able to make any changes or cancellations.
- Should you require returning the tyres for any reason, please see here
Customer Support:
- If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer support team. We're here to assist you.
- Contact us here: support@dominotyres.co.nz
By placing an order with Domino, you agree to the terms and conditions outlined in this shipping policy.
Thank you for shopping with us! We appreciate your business.
